Malware removal
Redirects to sites you have never heard of, warnings in Google, a host that has suspended you. WordPress malware removal is a job we do daily, at a fixed price, with the backdoors closed so the same infection cannot walk back in.
Most infections are not obvious from the front page. These are the symptoms people actually notice first, and what each one usually turns out to be.
Google shows “This site may be hacked”
SEO spam. Injected keywords and links, usually in pages hidden from you but served to search engines.
Visitors get sent somewhere else
Redirect. A conditional redirect that often only fires on mobile, or only for people arriving from search, so you never see it yourself.
Pages in Google you never wrote
Pharma hack. Thousands of spam pages generated on your domain, often selling pills, replicas or casinos.
Your host suspended the account
Outbound spam. A compromised script sending mail from your server, which gets the whole account shut off.
Admin users you do not recognise
Backdoor. An attacker has created themselves a way back in. Removing the malware without this achieves nothing.
“Deceptive site ahead” in the browser
Phishing. A fake login page for a bank or a service, hosted in a folder on your site and reported by users.
The site is suddenly slow
Cryptominer. Your server quietly mining currency for somebody else, which shows up as CPU spikes and a slow admin.
Ads and popups you never added
Ad injection. Scripts inserted into your theme that monetise your traffic for an attacker.
File dates changed overnight
File injection. Core or theme files modified in place. Legitimate files with a few malicious lines added are the hardest to spot.
You cannot log in any more
Lockout. Passwords changed, or a security plugin turned against you to keep the real owner out.
Recognise any of these? Send us the URL and we will check it for free before you pay for anything. Get a free check
Pay for the clean-up on its own, or put the site on a plan so it stays clean. Both start the moment you order.
£49 one off, per site
Your site is infected today and you need it clean, cleared and back.
Clean my site nowGuaranteed reply: 60 seconds
£35 per site, per month
Stop paying per fix. Updates, hosting, backups and monitoring covered monthly.
Subscribe2 months free paying yearly. Compare all care plans
£499 per site, per month
High traffic, high stakes. Dedicated resources and a response time to match.
Get startedGuaranteed reply: 15 minutes
Cleaning the files is the middle step, not the whole job.
Core, themes, plugins, uploads and the database, compared against known-good versions so nothing infected is missed.
Malicious files deleted, injected code stripped out of legitimate files, and any rogue admin accounts removed.
Backdoors are the reason sites get reinfected. We find how it got in, patch it, and rotate every credential.
Reindexing requests to Google and the browsers so the warnings come down, then monitoring to catch a repeat.
The infections we see most often on WordPress and WooCommerce sites.
Visitors sent to spam, pharma or scam sites, often only on mobile or only from search, which is why owners miss it for weeks.
Hidden accounts and files that let an attacker return after a clean-up. Removing malware without these is temporary.
Scripts dropped into theme files, headers and footers, or a homepage replaced entirely.
Malware living in wp_options or post content rather than in files, which most scanners miss entirely.
Nulled or abandoned extensions that shipped with the infection, or were exploited after the developer stopped patching.
Exploited input handling that lets an attacker read your database or run scripts against your visitors.
People who came to us with an infected site.
Hashim worked really hard for a number of hours to get my WP site back up after it was infected with malware. He was professional and informative and kept me updated throughout.
Honestly I am speechless! We had another agency before managing our website and they did a bad job. SiteAim turned it all around for us.
We have used many hosting companies in the past, Sal and his team are on a different level. Prompt, adept and overall great to deal with.
Care plans
A clean-up puts the site right today. A care plan is what makes today the last time you have to read a page like this one.
A full copy of the site every day, scanned for threats before it is stored, with 50 days of restore points behind it. If anything goes wrong again, rolling back is a request rather than a project.
File permissions, login protection and version disclosure locked down after the clean-up, then checked again every month instead of being set once and quietly drifting back.
Core, themes and plugins kept current and tried on a staging copy first. Out of date software is how most infections arrive, and this is the part almost nobody keeps up with alone.
Move onto our servers and the hosting sits inside the monthly fee, along with SSL, DNS and mailboxes on your domain. No second bill arriving from somewhere else.
Monitoring every minute of every day, and a real engineer looking at it within minutes if something changes that should not have. Not an alert sitting in an inbox until Monday.
Unlimited support requests with no per-ticket charge and no meter running while you explain the problem. Most people find this is the part they end up valuing most.
Care plans start at £35 a month, cover everything above, and have no contract or notice period. Compare care plans
After the clean-up
A clean-up removes what is there today. It does nothing about the outdated plugin, the weak password or the missing firewall that let it in, which is why reinfection is so common.
Our WordPress maintenance plans cover the updates, scanning and monitoring that stop the next one, and managed hosting is included in the monthly fee rather than billed on top.
See WordPress maintenance plansThe most common way in. An abandoned plugin stops getting security patches but keeps running on your site.
A password leaked from somewhere else, tried against your admin login by a script.
Nothing sitting in front of the site to block the attempt before it reaches WordPress at all.
Infections often sit quietly for weeks. Without scanning, the first sign is a Google warning.
The questions people ask when their site is already infected.
Ask us anythingYes, and it is a common reason people call us. We clean hacked sites daily, remove the malware and patch the way in so it does not happen again.
Usually a few hours from signing up, sometimes much quicker. We run a full check before we start and again after cleaning to confirm nothing is left behind.
No. It is a fixed price and we do not charge extra for the size of the infection or the time it takes.
Access to your WordPress site and your current hosting account. If you cannot find the details we can help you retrieve them.
Yes. If you subscribe to a care plan, managed hosting and ongoing monitoring are included in the monthly fee rather than costing extra.
Yes. Move your hosting to us and SSL is applied to every site we host at no additional charge.
